Frequently Asked Questions

HOW CAN I BE SURE IT'S SAFE TO SEND YOU MY GOLD?
Your gold is always safe and fully insured when sent to us. We provide a prepaid, tracked, and insured envelope, covering the full value of your items. Our process is designed for complete peace of mind from start to finish — your gold is secure every step of the way.

Selling to Cash4Gold is simple:

  • Request your free seller’s pack online.
  • Send your gold using our prepaid, insured envelope.
  • Once we receive it, we’ll contact you with an offer.
  • If you accept, payment is made within 24 hours — guaranteed.

Simply request a free gold-selling pack, place your items inside, and send them using our prepaid, insured envelope. Once we receive your gold, we’ll assess its value and send your payment—usually within 24 hours.

We buy all types of gold including jewellery (even broken pieces), coins, dental gold, scrap gold, and gold bars. We also accept other precious metals such as silver and platinum.

All postage packs are fully insured and tracked for your peace of mind. We also notify you when your gold arrives at our facility and keep you informed throughout the process.

We use the latest live gold market prices and check the purity (carat) and weight of your items to give you the best possible price based on current rates.

Once you accept our offer, payment is made the same day—via bank transfer, PayPal, or cheque—whichever method you prefer.

Each item is carefully tested and weighed by our experienced gold valuers. We determine the gold’s purity (carat) and weight, then apply the current live market rate to ensure you receive a fair and accurate offer.

We use industry-standard testing methods, including acid and electronic testing, to confirm purity. Your offer reflects the true market value on the day of valuation — ensuring you get the best possible price for your gold.
The amount depends on the purity (carat), weight, and current gold price. Because we’re direct gold buyers with over 50 years of experience, we’re able to offer some of the most competitive rates in the UK.

Gold prices higher than they have been in years

We pay the Highest Prices

We guarantee to pay you CASH in 24 hours!!!

It’s simple, fast, safe and secure